Best CRM software: HubSpot, Vtiger, Zoho, SuiteCRM

The best CRM software for most small teams on a budget is Vtiger CRM, which has the broadest feature list here and a per-user price from $12 per user per month, billed annually. If you'd rather start free and grow into automation, pick HubSpot. If you have technical people and want to avoid per-user fees, pick SuiteCRM. Zoho CRM sits in between, with a clear step-by-step price ladder.

At a glance

• Vtiger CRM records the longest feature list of the four, from lead scoring to Gantt charts, and its One Growth plan starts from $12 per user per month, billed annually.
• HubSpot has a Free plan, and its two priced tiers are EUR 90 per user per month (Professional) and EUR 175 per user per month (Enterprise), both billed annually.
• Zoho CRM has a Free plan and four paid tiers, from EUR 14 to EUR 52 per user per month, but the billing period isn't stated.
• SuiteCRM is free and open source, with flat-fee paid hosting and support instead of per-user pricing.

What should you look for in the best CRM software?

Start with how you'll pay, because that shapes everything else. Three of these tools charge per user, so the bill grows with every person you add. SuiteCRM's recorded prices are flat, which changes the maths for a bigger team but asks you to bring technical skills.

Only two features are recorded for all four products: contact management and sales pipeline. Everything else appears for some products and not others, so a blank below means "not recorded", not "absent". For the wider category, see our CRM software overview.

Which CRM is best for a small team on a budget?

Vtiger CRM is the strongest fit here, because it combines the lowest recorded per-user price with the longest feature list. Say you run a three-person agency that needs a sales pipeline, email automation and simple task boards in one place. Vtiger lists all of those as included, so you wouldn't need to stitch tools together.

Zoho CRM is the other budget candidate. Its Standard plan is EUR 14 per user per month, though the page doesn't say whether that assumes annual or monthly payment. Currencies differ across vendors, so we haven't converted anything.

Which CRM is best if you want to start free?

HubSpot is the natural pick if you want to begin on a free plan and add paid features later. Picture a solo consultant who just needs contacts and a deal pipeline today, but expects to want automation and single sign-on once a team forms. HubSpot lists both as included features.

Every product here offers some free route: HubSpot and Zoho CRM have Free plans, Vtiger CRM has One Pilot, and SuiteCRM's Community Support and Self-Hosted plans are free. Plan limits aren't recorded, so check what the free tier actually caps before you rely on it.

The four CRM tools in detail

HubSpot

HubSpot offers Free, Starter, Professional and Enterprise plans. As of 2026-10-17, Professional is EUR 90 per user per month, billed annually, and Enterprise is EUR 175 per user per month, billed annually. No price is recorded for Free or Starter, and no trial length is stated.

Recorded features, all included: contact management, sales pipeline, audience segmentation, email campaigns, workflow automation, mobile app and single sign-on. The pages we used don't tie any of these to a specific plan, so confirm which tier includes the ones you need.

In practice, that per-user price adds up quickly as a team grows. HubSpot suits you if the free plan covers your first months and you'd be happy to pay for it later. It is the most expensive per user of the priced options here. More on the HubSpot pricing and features page.

Vtiger CRM

Vtiger lists a free One Pilot plan and a paid One Growth plan. As of 2026-10-22, One Growth is $20 per user per month, billed monthly, or from $12 per user per month, billed annually. No trial length is stated, and no other tiers are recorded.

The feature list is the longest here, all included: contact management, sales pipeline, audience segmentation, email automation, workflow automation, lead scoring, Kanban boards, Gantt charts, task management, landing pages, signup forms and a mobile app. Priority support is an add-on, not included.

Vtiger fits you if you want sales, marketing and project-style views under one roof without paying for each separately. Five further facts from the vendor's pages couldn't be verified and were left out. See Vtiger CRM pricing and features.

Zoho CRM

Zoho CRM has a Free plan and four paid plans. As of 2026-10-07, the prices are Standard at EUR 14 per user per month, Professional at EUR 23, Enterprise at EUR 40 and Ultimate at EUR 52, each per user per month with the billing period not stated.

Recorded features, all included: contact management, sales pipeline, workflow automation, mobile app and API access. Marketing features like email campaigns aren't recorded for Zoho, which says nothing either way about whether it offers them.

Zoho suits you if you like knowing exactly what the next step up costs. If you're a 20-seat sales team, a visible ladder makes it easier to budget as needs grow. Confirm the billing period first. See Zoho CRM pricing and features.

SuiteCRM

SuiteCRM describes itself as free and open source customer relationship management software. Community Support and Self-Hosted are free. As of 2026-10-22, the paid and quoted options are:

• Fully Managed Hosting: from GBP 50 per month, billing period not stated.
• Standard Support: GBP 1,200 per year, billing period not stated.
• SuiteASSURED: from GBP 3,350 per year, billed annually.
• Quick Start: from GBP 2,520 one-time (custom quote).
• Enterprise: custom quote, no price recorded.

Unlike the others, these prices are flat rather than per user. Recorded features, all included: contact management, sales pipeline, audience segmentation, email campaigns, API access (an open REST API) and priority support. Mobile app and workflow automation aren't recorded.

SuiteCRM suits you if you have someone to run it, or want a support package rather than per-seat billing. One further fact was excluded as unverified. See SuiteCRM pricing and features.

How do these CRMs compare side by side?

The table below shows the two features recorded for all four, followed by a wider snapshot.

Prices use different currencies and billing periods, so they aren't directly comparable. HubSpot's Starter has no recorded price, which is why Professional appears above.

How do you choose the best CRM software for your team?

Work through these four steps and the right pick usually becomes obvious.

1. Decide between per-user and flat pricing

   HubSpot, Vtiger and Zoho charge per user. SuiteCRM's recorded prices are flat, but self-hosting needs your own technical resources.

2. List the features you need

   Marketing-heavy teams may like Vtiger's landing pages and signup forms or HubSpot's email campaigns. If you need API access, Zoho and SuiteCRM record it.

3. Check billing terms

   Zoho and parts of SuiteCRM don't state a billing period. Vtiger and HubSpot state monthly or annual billing.

4. Confirm support

   SuiteCRM records priority support as included, while Vtiger lists it as an add-on. No support details are recorded for HubSpot or Zoho.

Frequently asked questions

Which CRM software has a free plan?

All four do. HubSpot and Zoho CRM list a Free plan, Vtiger CRM lists One Pilot, and SuiteCRM's Community Support and Self-Hosted plans are free. Plan limits aren't recorded, so check them on each vendor's site.

What is the cheapest CRM per user?

Vtiger CRM's One Growth plan is from $12 per user per month, billed annually, and Zoho CRM's Standard is EUR 14 per user per month with the billing period not stated. The currencies differ, so we haven't converted them.

Is SuiteCRM really free?

The software is described as free and open source, and the Community Support and Self-Hosted plans carry no price. Paid options like Fully Managed Hosting (from GBP 50 per month) and support packages are priced separately.

Do any of these CRMs offer a free trial?

The pages read don't state trial lengths for any of the four, so it's unknown. Check each vendor's site before you sign up.