Front
Help Desk · by FrontApp, Inc.
Customer service platform with a shared inbox and ticketing for support teams.
Goes straight to the vendor’s site.
Your fit
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Summary
Customer service platform with a shared inbox and ticketing for support teams.
Good fit for
Not assessed yet
Poor fit for
None recorded
Pricing
$ as listed by the vendor · each price dated
| Plan | Billed monthly | Billed annually | Free trial |
|---|---|---|---|
| Starter | Not offered or not recorded | from $25/mo per user | 14 days |
| Professional | Not offered or not recorded | $65/mo per user | – |
| Enterprise | Not offered or not recorded | $105/mo per user | – |
Starter
- Billed monthly
- Not offered or not recorded
- Billed annually
- from $25/mo per user
14-day free trial
Professional
- Billed monthly
- Not offered or not recorded
- Billed annually
- $65/mo per user
Enterprise
- Billed monthly
- Not offered or not recorded
- Billed annually
- $105/mo per user
Features
Overall availability, and what each plan includes where we know it.
Capabilities
| Feature | Overall |
|---|---|
| Access permissions | Included |
| Audit trail | Included |
| Canned responses | Included |
| Cloud backup | Included |
| Contact management | Included |
| Custom assistants | Included |
| Mobile app | Included |
| Multilingual sites | Included |
| Shared inbox | Included |
| Ticketing | Included |
- Access permissionsIncluded
- Audit trailIncluded
- Canned responsesIncluded
- Cloud backupIncluded
- Contact managementIncluded
- Custom assistantsIncluded
- Mobile appIncluded
- Multilingual sitesIncluded
- Shared inboxIncluded
- TicketingIncluded
“Unknown” and “Not recorded” mean we have no data yet, not that the feature is missing.
Alternatives to Front
Other tools in Help Desk with enough data to compare. Listed alphabetically: not a ranking.
$25/mo
paid plans from