HappyFox
Help Desk · by HappyFox Inc.
Help desk and ticketing system for customer support teams.
Goes straight to the vendor’s site.
Your fit
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Summary
Help desk and ticketing system for customer support teams.
Good fit for
Not assessed yet
Poor fit for
None recorded
Pricing
$ as listed by the vendor · each price dated
| Plan | Billed monthly | Billed annually | Free trial |
|---|---|---|---|
| Help Desk | from $24/mo per userBilling period not stated by the vendor | 14 days | |
Help Desk
from $24/mo per userBilling period not stated by the vendor
14-day free trial
Features
Overall availability, and what each plan includes where we know it.
Capabilities
| Feature | Overall |
|---|---|
| Employee records | Included |
| Knowledge base | Included |
| Live chat | Included |
| Round-robin scheduling | Included |
| Shared inbox | Included |
| SLA management | Included |
| Task management | Included |
| Ticketing | Included |
| Time tracking | Included |
| Two-factor authentication | Included |
| Video calls | Included |
| Workflow automation | Included |
- Employee recordsIncluded
- Knowledge baseIncluded
- Live chatIncluded
- Round-robin schedulingIncluded
- Shared inboxIncluded
- SLA managementIncluded
- Task managementIncluded
- TicketingIncluded
- Time trackingIncluded
- Two-factor authenticationIncluded
- Video callsIncluded
- Workflow automationIncluded
Security and compliance
| Feature | Overall |
|---|---|
| GDPR compliance | Included |
| Single sign-on | Included |
- GDPR complianceIncluded
- Single sign-onIncluded
“Unknown” and “Not recorded” mean we have no data yet, not that the feature is missing.
Alternatives to HappyFox
Other tools in Help Desk with enough data to compare. Listed alphabetically: not a ranking.
$24/mo
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