Tidio
Help Desk · by Tidio
Customer service software with live chat, help desk ticketing and AI chat.
Goes straight to the vendor’s site.
Your fit
Get a fit score for Tidio
Tell us your must-haves and budget; we’ll score Tidio and its alternatives against them.
Summary
Customer service software with live chat, help desk ticketing and AI chat.
Good fit for
Not assessed yet
Poor fit for
None recorded
Pricing
$ as listed by the vendor · each price dated
| Plan | Billed monthly | Billed annually | Free trial |
|---|---|---|---|
| Free | Free | – | |
| Starter | from $24.17/mo | Not offered or not recorded | 7 days |
| Growth | from $49.17/mo | Not offered or not recorded | 7 days |
| Plus | Pricing on request (contact sales) | – | |
| Premium | Pricing on request (contact sales) | – | |
Free
Free
Starter
- Billed monthly
- from $24.17/mo
- Billed annually
- Not offered or not recorded
7-day free trial
Growth
- Billed monthly
- from $49.17/mo
- Billed annually
- Not offered or not recorded
7-day free trial
Plus
Pricing on request
Premium
Pricing on request
Features
Overall availability, and what each plan includes where we know it.
Capabilities
| Feature | Overall |
|---|---|
| Audit trail | Included |
| Brand voice | Included |
| Cloud backup | Included |
| Email campaigns | Included |
| Knowledge base | Included |
| Live chat | Included |
| Mobile app | Included |
| SLA management | Included |
| Ticketing | Included |
| Two-factor authentication | Included |
| Video calls | Included |
| Workflow automation | Included |
- Audit trailIncluded
- Brand voiceIncluded
- Cloud backupIncluded
- Email campaignsIncluded
- Knowledge baseIncluded
- Live chatIncluded
- Mobile appIncluded
- SLA managementIncluded
- TicketingIncluded
- Two-factor authenticationIncluded
- Video callsIncluded
- Workflow automationIncluded
Security and compliance
| Feature | Overall |
|---|---|
| GDPR compliance | Included |
| Single sign-on | Included |
- GDPR complianceIncluded
- Single sign-onIncluded
“Unknown” and “Not recorded” mean we have no data yet, not that the feature is missing.
Alternatives to Tidio
Other tools in Help Desk with enough data to compare. Listed alphabetically: not a ranking.
$24.17/mo
paid plans from