Crisp
Help Desk · by Crisp IM SAS
Customer support platform with live chat, a shared inbox and a knowledge base.
Goes straight to the vendor’s site.
Your fit
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Summary
Customer support platform with live chat, a shared inbox and a knowledge base.
Good fit for
Not assessed yet
Poor fit for
None recorded
Pricing
$ as listed by the vendor · each price dated
| Plan | Billed monthly | Billed annually | Free trial |
|---|---|---|---|
| Free | Free | – | |
| Mini | $45/moBilling period not stated by the vendor | – | |
| Essentials | $95/moBilling period not stated by the vendor | – | |
| Plus | $295/moBilling period not stated by the vendor | – | |
| Enterprise | Pricing on request (contact sales) | – | |
Free
Free
Mini
$45/moBilling period not stated by the vendor
Essentials
$95/moBilling period not stated by the vendor
Plus
$295/moBilling period not stated by the vendor
Enterprise
Pricing on request
Features
Overall availability, and what each plan includes where we know it.
Capabilities
| Feature | Overall |
|---|---|
| API access | Included |
| Live chat | Included |
| Mobile app | Included |
| SLA management | Included |
| Ticketing | Included |
| Two-factor authentication | Included |
- API accessIncluded
- Live chatIncluded
- Mobile appIncluded
- SLA managementIncluded
- TicketingIncluded
- Two-factor authenticationIncluded
Integrations
| Feature | Overall |
|---|---|
| Slack integration | Included |
- Slack integrationIncluded
Security and compliance
| Feature | Overall |
|---|---|
| Data not used for training | Included |
- Data not used for trainingIncluded
“Unknown” and “Not recorded” mean we have no data yet, not that the feature is missing.
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